Remote Support & Support Service – problem solving and user guidance

We offer fast and expert help via remote or other means. Whether it's a software error, adjusting settings, or getting help with a new device - we'll help you efficiently and clearly.

✅ Fast and flexible support
✅ No need to always bring the device on site
✅ If necessary, written instructions afterwards

💡 Note. The service is available by appointment. It can be performed by phone, at the customer's home, at our office, or remotely directly to your computer. The connection is established securely using approved remote software.

🕒 Price: from €20 / 30 min (billed for the first 30 minutes).

🔄 Delivery instructions for installation service

After purchase, you can send or bring the device (remember to include the power cord/power supply) to us at the following information:

NextTek Oy
Turuntie 93
21860 Auvainen
+358401887615

We will complete the installation quickly and deliver the device back to you as soon as the work is completed.

💡 Note. The price of the service covers the work. Any additional costs (e.g. equipment, licenses or add-ons) will be charged separately with an invoice , which serves as a prepayment receipt. If you wish, you can receive an estimate of the additional costs before ordering - feel free to ask!